Coaching Excellence blog

Engagement: An Investment in Long-Term Success

May 10th, 2011

In business, it’s no secret that maintaining existing customer relationships and developing customer loyalty is far less expensive than the cost of acquiring new customers.

Similarly, developing your existing employees and helping them flourish is far less expensive than the cost of hiring new ones.  A high rate of turnover isn’t a sustainable business model; it’s simply too expensive and time-consuming for companies to recruit and train, qualified, new staff.

What causes some employees to be successful and remain satisfied in their jobs? And what, by contrast, creates dissatisfaction for others and propels them to leave?

Earlier today, we announced the release of groundbreaking new research that reveals a single factor for determining success in work and in life. Called the E-FactorTM, this conclusive indicator of success can be determined in a mere 20 minutes using an online assessment. The research clearly indicates that people with higher E-Factors are more satisfied with all aspects of their lives, and are able to engage in their activities and relationships with greater energy.

When the researchers analyzed samples of participants whose E-Factors fell in the catabolic range (E-Factor less than 3.0) and in the anabolic range (E-Factor of 3.0 or more), those in the catabolic range were less satisfied with each of the 14 success indicators that were measured.  They also identified stark contrasts in key areas such as Leadership Ability, Engagement at Work, Productivity, and Working Relationships.

Let’s consider engagement for a minute; more specifically, let’s consider that Engagement at Work, or employee engagement, begins with strong leadership.

Leaders who are able to tap into anabolic energy are more apt to provide the quality supervision and leadership required to engage and empower their staff. They also foster an environment that effectively shifts engagement, allowing satisfaction to increase, and innovation, growth, and productivity to flourish.

Let’s look at the flip side for a moment. Leaders who don’t tap into anabolic energy create cultures that drain creativity, halt innovation, and leave little or no discretionary energy. Their organizational behaviors block innovation, and de-motivate and de-value employees, resulting in a culture of disengagement.

When leaders recognize the importance of engagement, and make it central to their business goals, they’ll build self-motivated teams and create cultures that inspire, enable, and empower their employees — and demonstrate a high regard for human potential. These are the companies that experience better returns and long-term business success.

Is it any wonder then, that an investment in engagement is one of the most rewarding — and lucrative — investments a company can make?

How are you investing in engagement?

Live on Fire!

D. Luke Iorio, CPC, PCC, ELI-MP
President & CEO
Institute for Professional Excellence in Coaching (iPEC)

What Would a Coach Do to Facilitate Change?

April 1st, 2011

In my previous post, we explored the scenarios for making change and why, so often, individuals revert to their old patterns, after making a change, instead of moving forward.

Now, let’s take a look at what a coach would do to help facilitate the often challenging, and fear-inducing, act of change.

A coach would recognize your fear as a sign - a sign that you’re looking for a clearer plan (with contingencies), so that you can have more confidence to implement the change you so desire; a sign that you are indeed on the right path because change (real, significant change) is known to bring up fear; a sign that your subconscious wants to figure out how to hold onto your “good parts,” to not leave them behind, while surging forward on your path to change.

Once recognizing these signs:

You’d immediately shift your energy.

You’d question your perceptions.

You’d begin to challenge fear, while simultaneously using it as fuel to push you forward.

You’d look to surround yourself with the right advocates, and support team, to help you follow through with your plans.

You’d figure out what you need to bridge the gap of time between now and when the change really takes hold.

And, most importantly, you’d know how to spot those small, yet absolutely crucial milestones (those “small wins”) that cause you to think, “Wow, not only is it possible, it’s actually happening!”

Don’t shy away from change.

Don’t let the environment pull you back to what’s easiest and most familiar.

Set yourself up for success.

Play full out, and make that change happen.

And until next time, Live on Fire!

D. Luke Iorio, CPC, PCC, ELI-MP
President & CEO
Institute for Professional Excellence in Coaching (iPEC)

What Will You Do to Set Yourself Up for a Successful Change?

March 25th, 2011

When a person decides to make a positive change, and then resumes life by returning to his or her original environment, usually one of three paths will unfold:
1.    The individual, faced with pressure from their surroundings, will revert to old patterns, foregoing the change.
2.    The environment will change around the individual until the surroundings match the change introduced.
3.    The individual will not be able to remain in their environment and will find a new one, either voluntarily or involuntary.  If voluntarily, it’s because the individual recognizes that the change cannot persist in that environment, for any number of reasons.  If involuntarily, it’s often because the old environment essentially didn’t welcome them back and kicked them out.  The important decision the individual must make here is what to do in the new environment in which he or she lands.

So, I ask you, how well are YOU planning for these scenarios?  What can you do to best set yourself up for changing your environment with Path #2, or choosing something new with Path #3?

Only Path #1 stands out as unacceptable to most people who desire change.  Yet, it seems nine out of ten times, that’s exactly the path that unfolds. Why on earth do we let that happen?

Unfortunately, it has everything to do with human nature’s good old friend, Frankie Fear (thanks Rocky!).  When faced with change, we think about what we might be losing or leaving behind and how little we know about what’s coming next.  It makes it really, really easy to revert to old patterns.

We find ourselves keeping those same old commiserating companions in the workplace; the companions with whom we keep on gossiping and complaining, instead of fixing and solving.

Slowly, but surely, we begin to think thoughts like, “Well, maybe I don’t need to change that much. Maybe things aren’t so bad the way they are.”  It’s a way for your fears to keep you from moving out of your comfort zone, as they force you to “play small” or “play it safe” in the world.

The next thing you know, you’re right back to where you started, when you first decided that you needed a change.

We now understand the scenarios for change, and why so many of us choose to resist making a much needed change, but the real question is: What’s a coach to do?

We’ll explore that question in next Friday’s blog post, “What Would a Coach Do to Facilitate Change?“.

Until next time, Live on Fire!

D. Luke Iorio, CPC, PCC, ELI-MP
President & CEO
Institute for Professional Excellence in Coaching (iPEC)

Is Alignment the Active Ingredient in Achievement?

March 18th, 2011

Achievement is always fueled by one key ingredient: YOU!

Your values and your purpose provide motivation.  Your passion generates energy.  Your commitment creates resolve.  Your strengths enable progress.  And, in combination with alignment, these all generate effortless performance and calculable results.

When was the last time you looked at your values, purpose, passion, energy, commitment, and strengths to determine how well aligned they were?

‘How do I know if they’re aligned?’ you ask?  Great question!

Start with your purpose – that clear vision that you want to accomplish.  How well does that purpose, or that vision, represent your values?  How much energy and passion does it create inside of you, just visualizing it?  How committed are you to achieving it?

Napoleon Hill said you should have a “burning desire” for the fulfillment of your purpose.  How well does that describe you?  What strengths do you have that are brought out in this work?

How well aligned are you?  What do you need to adjust?

Don’t put this off.  Align YOURSELF.  Reread the formula above and compare it to your life, adjusting where you see fit.  This will give you a chance to play the game with FULL ENGAGEMENT – fully bought in, fully aligned, fully committed, fully energized.

How much fun could you have living life like that?  How little effort would “work” feel like?

What on earth are you waiting for?

Live on Fire!

D. Luke Iorio, CPC, PCC, ELI-MP
President & CEO
Institute for Professional Excellence in Coaching (iPEC)

Accelerate your business goals with JOY

November 3rd, 2010

By Guest Blogger and iPEC Graduate René Johnson

Lately, I have noticed a trend in speaking with my clients. I’ve been having many conversations around reminding them of the importance of experiencing more joy in the pursuit of their business goals. It may seem obvious that one should experience joy in the pursuit of success. Yet, I often find that entrepreneurs, and yes, even coaches, lose sight of this in the day to day busy-ness of juggling all the many hats they wear. So much so, that it is taken for granted or even seen as a luxury.

Being a passionate, purposeful, and service driven entrepreneur myself, I understand what it is like to have many ideas and plans and to work on many projects and goals at one time, all the while seeing many more things I would like to accomplish. Now some would say being an entrepreneur is hard work and you just need to accept it doesn’t come with a lot of joy, just a lot of sacrifice and work. Honestly, I once fell into this limiting thinking trap too. I started noticing, even though I was working really hard, I wasn’t enjoying what all this hard work was supposed to give me. And I’ll let you in on a secret, it even made me question, am I really suppose to serve, do I really have a gift to give? I knew I have gifts to give and people have benefited. But my emotionally depleted side was full of self-doubt. Crazy, right? Not really.

Without joy, you’ll end up feeling tired, unmotivated, stalled, even resentful and confused of why you are doing all this anyway. The danger here is you could give up on a perfectly good idea and someone who needs your gifts won’t get to benefit from them. You will also be sacrificing in your personal life and lacking self-care and balance, further diminishing the joy necessary to fuel your passions and see them through. This can create a vicious cycle and leave many casualties (the “wish I would have/could have done” kind) in its path.

So how important is joy in your life and work? Very! Besides the emotional benefits, feeling joy affects your productivity level. And being productive is a necessary skill to keep your passions and business alive. Productivity is the ability to produce great results per investment of your energy/time/money. And if productivity is not JOYFUL- it’s not sustainable! So my advice to you is make sure in your daily pursuit of your passions and goals, you make time to stop and experience the joy.

About René Johnson
René Johnson (formally Rioux) is a  iPEC graduate. As the owner of Power Zone Coaching, and the author of  “Leaving Your Comfort Zone,” René is passionate about helping others take control and achieve their bold goals while experiencing more peace and joy in the process.  Her website is www.powerzonecoach.com.